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Credit Card Processing Companies Reviews
99%
Approval Rate
2 Days
Setup Time
NO
Free Terminal
1.69%
Average Rate
$0.21
Transaction Fee
$ 7.95
Statement Fee
1.5 Days
Clear the Account
$ 25.00
Montly Minimum
89%
Rating
Merchant Warehouse
About:
Merchant Warehouse is a privately owned company based in Boston, Massachusetts, founded in 1998. It holds the distinction of being the first to market their credit card processing services and equipment via the Internet.
Pros:
The company is committed to excellence in customer service, offers month-to-month contracts in plain language, no application, cancellation or start up fees, and 24/7 support. Rates are among the lowest in the industry. They sell equipment, both new and refurbished, and handle all major credit cards. For new equipment, they handle equipment replacement and warranty work for 30 days; after 30 days the manufacturer warranties take over. Refurbished products come with the manufacturer warranty.
Cons:
The company has had a number of complaints ranging from billing and collection issues to customer service and problems with equipment. One customer was charged a restocking fee for a piece of equipment he claimed was not matched to their business. But overall the number of complaints is nothing to raise eyebrows about and the company is responsive, and enjoys an A+ ranking with the Better Business Bureau.
Conclusion:
Merchant Warehouse is a fine company with very good rates and committed to their customers. Like any good company they will address any issues or problems that a merchant may encounter. No company can have perfection, but as long as that remains a company commitment, a customer's chances for satisfaction are very good. The month-to-month "no contract" and no cancellation fees are a nice features and overall, this is a good company to do business with.
Merchant Warehouse is a privately owned company based in Boston, Massachusetts, founded in 1998. It holds the distinction of being the first to market their credit card processing services and equipment via the Internet.
Pros:
The company is committed to excellence in customer service, offers month-to-month contracts in plain language, no application, cancellation or start up fees, and 24/7 support. Rates are among the lowest in the industry. They sell equipment, both new and refurbished, and handle all major credit cards. For new equipment, they handle equipment replacement and warranty work for 30 days; after 30 days the manufacturer warranties take over. Refurbished products come with the manufacturer warranty.
Cons:
The company has had a number of complaints ranging from billing and collection issues to customer service and problems with equipment. One customer was charged a restocking fee for a piece of equipment he claimed was not matched to their business. But overall the number of complaints is nothing to raise eyebrows about and the company is responsive, and enjoys an A+ ranking with the Better Business Bureau.
Conclusion:
Merchant Warehouse is a fine company with very good rates and committed to their customers. Like any good company they will address any issues or problems that a merchant may encounter. No company can have perfection, but as long as that remains a company commitment, a customer's chances for satisfaction are very good. The month-to-month "no contract" and no cancellation fees are a nice features and overall, this is a good company to do business with.
Visit http://merchantwarehouse.com for details.
