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Credit Card Processing Companies Reviews
98%
Approval Rate
Same Day
Setup Time
NO
Free Terminal
1.59%
Average Rate
$0.20
Transaction Fee
$ 7.95
Statement Fee
1 Day
Clear the Account
$ 20.00
Montly Minimum
92%
Rating
Merchant One
About:
Merchant One is based in Miami Beach, Florida, has been incorporated as a business since Nov. 2002, and has serviced some 90,000 businesses.
Pros:
They have a policy of being committed to customer service, no hidden fees, and welcome businesses of all sizes. They will assign a personal representative to an account, offer 24/7 support, no application or setup fees, same day approval, and offer PCI compliant terminals and other technological devices. They promise next day funding for the major credit cards and competitive rates and fees. The company also offers gift cards, loyalty programs, and text marketing products and services.
Cons:
On the Complaints Board and Ripoff Report, although there are no hidden fees, some have complained fees and a contractual commitment period have been buried deep within the contract or a program guide never presented to them physically or in pdf form, or not disclosed, including hefty cancellation fees, an annual fee, and an extended contract period. Others have complained about unauthorized and unwarranted debits and withdrawals on their account, monthly statements not received, and calls unanswered by assigned representatives, rude customer service, and some merchants seemingly unaware they were signing up for multi-year commitments, and difficulty getting unwarranted charges credited. The Better Business Bureau has logged 157 complaints over the past 3 years with Merchant One reporting 85 complaints were resolved, and 72 administratively closed by the BBB. Merchant One is a BBB accredited business and has been elevated to the BBB's A+ ranking.
Conclusion:
This company has many satisfied merchants they do business with and the company cites doing business with Fortune 500 to small and startup companies; for others the experience has been entirely different….
Merchant One is based in Miami Beach, Florida, has been incorporated as a business since Nov. 2002, and has serviced some 90,000 businesses.
Pros:
They have a policy of being committed to customer service, no hidden fees, and welcome businesses of all sizes. They will assign a personal representative to an account, offer 24/7 support, no application or setup fees, same day approval, and offer PCI compliant terminals and other technological devices. They promise next day funding for the major credit cards and competitive rates and fees. The company also offers gift cards, loyalty programs, and text marketing products and services.
Cons:
On the Complaints Board and Ripoff Report, although there are no hidden fees, some have complained fees and a contractual commitment period have been buried deep within the contract or a program guide never presented to them physically or in pdf form, or not disclosed, including hefty cancellation fees, an annual fee, and an extended contract period. Others have complained about unauthorized and unwarranted debits and withdrawals on their account, monthly statements not received, and calls unanswered by assigned representatives, rude customer service, and some merchants seemingly unaware they were signing up for multi-year commitments, and difficulty getting unwarranted charges credited. The Better Business Bureau has logged 157 complaints over the past 3 years with Merchant One reporting 85 complaints were resolved, and 72 administratively closed by the BBB. Merchant One is a BBB accredited business and has been elevated to the BBB's A+ ranking.
Conclusion:
This company has many satisfied merchants they do business with and the company cites doing business with Fortune 500 to small and startup companies; for others the experience has been entirely different….
Visit http://www.merchantone.com for details.
