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Flagship Merchant Services
98%
 Approval Rate
1 Day
 Setup Time
NO
 Free Terminal
1.59%
 Average Rate
$0.21
 Transaction Fee
$ 7.95
 Statement Fee
2 Days
 Clear the Account
$ 15.00
 Montly Minimum
98%
 Rating
Flagship Merchant Services
About:
Flagship Merchant Services was founded in 2001 and has a headquarters in Charleston, Massachusetts. It also is identified under the names CardServ Inc. and cardservicessales.com. The company is an ISO/MSP (Independent Sales Organization/Member Service Provider) of Wells Fargo Bank of Walnut Creek, California. First Data is Flagship's primary payment processor.

Pros:
Flagship Merchant Services offers month-to-month commitments and promises among the lowest rates and fees in the industry, seasonal downtime, free setup and application, and can approve an account in an as little as one business day. Support is 24/7 and a merchant can access their account information in real time. Their interchange-plus pricing is also a plus and they offer equipment.

Cons:
There have been a smattering of complaints on the various complaint Web sites of double billing and difficulty with getting certain charges corrected or credited; credit and reputation damage when disputed amounts were turned over to collection; businesses having to close bank accounts to stop unwarranted charges; delays in access to cash for completed transactions hurting cash flow and vendor payments; service never activated and problems in canceling service and still being billed; unresponsive, rude, or runaround customer service in resolving problems; compliance fees quoted as $0 and then charged; and more. The Better Business Bureau, however, rates Flagship Merchant Services A+.

Conclusion:
Some of the problems cited with this company may be from their processor, First Data; others from the company itself. But tates and fees are industry competitive. The month-to-month commitment availabilities is attractive as are other points mentioned above. They enjoy a top ranking on another review site, so again, it is up to a merchant to carefully read a commitment and fully understand terms, conditions, and practices.
Visit http://www.flagshipmerchantservices.com for details.
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